Activate your account

MyCEDR is Under Development

Please follow the below steps if you have not yet activated your new MyCEDR account. If you have a consumer dispute including CISAS, RICS, POSTRS or a dispute with an airline, please click here

MyCEDR email promo

Update Your Card Details

If you were an existing MyCEDR Member, we have sent you an email with a unique link to update your card details. You will not be charged until your renewal date.

Create New Account

After updating your card details, you will receive an email with set up instructions. Please create your new MyCEDR account with the email you currently use for MyCEDR.

Join MyCEDR

Become a MyCEDR member to access Observership opportunities, exclusive articles, and attend up to six masterclasses per year.  

Have Questions?

Why do I need to provide my card details?
You will need to provide your card details again because we do not hold onto your information due to privacy protection. As we are moving to a new and improved platform, we are unable to transfer these details. Therefore, you need to set up your account again. Rest assured, you will not be charged until your current renewal date. If you have any questions, please get in touch with the MyCEDR team.
What happens if I don't provide my updated details?

If you do not update your details on the new platform, you will lose access to the new MyCEDR website.  This website is where you will find content that is available to MyCEDR members such as Observership information, Masterclasses, Events and more. 

I haven't received a sign up email yet

If you didn't receive our email with the sign up link, please check your spam folder.

If you still have not received this, get in contact with the MyCEDR team at mycedr@cedr.com (alternatively click the contact us button below the FAQs)

Do I need to create a new password?

You may choose to use the same password as your previous account, however you do need to update these details at the new sign up link as it takes you to our new platform. Please also ensure you use the same email address as your previous MyCEDR account.

What are MyCEDR membership benefits?

With your MyCEDR membership, you have access to to our member only platform with the following benefits:

  • Exclusive access to six masterclasses per year and various in-person event
  • Observe an actual CEDR mediation
  • Access to MyCEDR resources, including exclusive articles
  • Discounts and priority booking for CEDR advanced training seminars and events
How do I become a member?

To become a MyCEDR member, please click here.

If you have any questions about your account, please contact us below.